GoMiniMe — Support

We're here to help. Whether you have a question about your account, billing, setup, or how your AI assistant works, reach out and we'll get you sorted.

Contact us

Email: support@gominime.app

We respond to support requests within 2 business days, and usually much faster. When you write in, include your account email and a short description of what you need so we can help quickly.

What we can help with

• Getting started and account setup
• Billing, plan changes, and cancellations
• Configuring and managing your AI assistant(s) and messaging lines
• Technical questions and troubleshooting
• Refund requests (see our Refund & Cancellation Policy)

Billing questions

If something looks off on a charge, email support@gominime.app first — we respond quickly and are glad to make it right. Contacting us directly is the fastest way to resolve any billing issue.

Hours

Support is staffed Monday–Friday. Messages received on weekends or holidays are answered the next business day.